1. From 2020, all advertised course fees include a general GA booking fee of either $10.00 (for programs of a duration of up to 8 sessions) or $15.00 (for programs of a duration between 9 and 18 sessions).
  2. All course fees are payable by EFT or cheque upon enrolment in advance.
  3. Course fees are only refunded if a course is cancelled by the German Academy (GA) (either in full in the case of an entire course being cancelled before it has started, or for the proportion of a course not delivered due to partial cancellation). Should a course need to be cancelled, the GA does not accept responsibility for course book purchases having been made by students for that course offering.
  4. Course fees may be refunded by negotiation in cases of compassionate or other very exceptional circumstances.
  5. Discounts on course fees for certified full-time students or pensioners are available upon request.
  6. Partial enrolment in all GA courses is subject to prior negotiation with management and availability, with priority given to full enrolments.
  7. To ensure best possible learning outcomes, the GA limits the class sizes of its courses. The GA may therefore not be able to accept all students into a course who expressed their interest. In such cases, the GA follows the policy of giving priority order to those students who enrolled and paid before others.
  8. If one or more course sessions need to be cancelled for any reason, the GA will offer the equivalent amount of replacement sessions at another suitable time, thereby possibly amending a couse's advertised duration and/or format.
  9. Whilst the GA makes every effort to ensure the advertised teacher's (and course location's) availability for the full duration of a course, the GA reserves the right to replace a teacher (or a course location) by a suitable alternative and to also change the delivery mode, if necessary at any time. 
  10. Being an adult education provider, the GA can generally only accept students aged 18 or above. Exceptions may apply under particular circumstances at the GA’s discretion.